Time To Market and the Economics of Laser Development - or How to Cause Great Financial Damage without Spending Money

Observing development cost is one thing, but that can hardly be more important than the financial return of a project – both in terms of volume and time. So while it is important to limit unexpected cost overruns, it is at least as important to avoid any significant delay of the financial return:

• Delay as such is already financially painful; this aspect can be quantified with interest rates.
• Moreover, the delayed market launch of a laser product leaves the competitors the time to establish their products, and the potential customers to find other solutions. So apart from interest, the volume of return is also at risk.

Another aspect, which is more difficult to measure, is the loss of trust experienced by customers who are waiting for the product.

In the context of lasers, large delays can be caused by problems during the development process. Imagine, for example, that the prototype of some Q-switched laser exhibits certain nasty instabilities, and the team is not sure where these come from, let alone which measure could fix that. One month later, it is found that this problem resulted from a flaw in the used laser design. It takes another two months (to be optimistic) to get modified parts and solve the problem.

What is now the resulting financial damage?

The obvious cost is the salary of a certain number of people during that time. Next, the expensive technical infrastructure is occupied with these activities, and other infrastructure (including the building, administration, etc.) is poorly utilized; this may actually cost more than the salaries. It would be stupid enough to say “Well, we would anyway have paid these salaries and maintained the infrastructure” – after all, this additional cost has to be attributed to the project. But the clearly unacceptable failure would be not to realize the financial damage caused by the delayed financial return – which can easily be the largest financial factor, even if there will be no document with such a figure printed on it.

Note that strictly speaking that financial damage is not caused by the experienced technical problem, but by the way of handling the project.

We have seen that development time must be kept under control as much as the cost. (In short: time is money!) What does this mean in the context of laser development? That it is not an acceptable practice to engage in poorly planned developments: running into the lab before having a carefully checked plan, just trying things which then turn out not to work (acting on the maxim “Just do it!”), etc.

What is required before starting any lab work (and making promises to potential customers) is a decent technical plan in the form of a design document which

• defines the goals and the taken approach,
• explains why this root is taken (e.g. why it is superior over others),
• lists the required parts,
• identifies the steps to be taken,
• and of course analyzes in appropriate depth (not more, not less!) the technical key issues – e.g., will thermal effects be under control, will the optical intensities be well below damage thresholds, etc.

Recognizing and solving problems at this stage – before parts are ordered and put together – is obviously much cheaper and faster than discovering, identifying and solving them in the prototype. What it takes is sufficient technical expertise, practical experience, and discipline.

It is no excuse not to have staff with this expertise in house, not to have the time for careful preparations, or not to have anticipated the trouble. (Anyway, what you need are results, not excuses!) If required, an experienced laser expert can be found externally, and the team will then learn from this person, possibly in order to do the job themselves next time. The cost for that will in many cases be a tiny fraction of what it can easily cost to ignore the aspect of time to market.

See also the earlier Spotlight article on laser development, and a later article on Doing things properly.

Your question or comment:

Spam check:

  (Please enter the sum of thirteen and three in the form of digits!)

By submitting the information, you give your consent to the potential publication of your inputs on our website according to our rules. (If you later retract your consent, we will delete those inputs.) As your inputs are first reviewed by the author, they may be published with some delay.